E-commerce & Retail16 weeks
RetailMax: From Legacy System to Modern E-commerce Powerhouse
RetailMax, a mid-size retailer with $50M annual revenue, was drowning in technical debt. Their 8-year-old monolithic system was crashing during Black Friday sales, losing them millions. **Critical Is...
16 weeks
Project Duration
Success Story
The Challenge
The Growing Pains
RetailMax, a mid-size retailer with $50M annual revenue, was drowning in technical debt. Their 8-year-old monolithic system was crashing during Black Friday sales, losing them millions.
Critical Issues:
- Website downtime during peak traffic (lost $1.2M in Q4 alone)
- Inventory sync delays causing overselling incidents
- Mobile experience driving 67% cart abandonment
- Manual order processing taking 48+ hours
- Unable to integrate with modern marketing tools
Our Solution
Complete Digital Transformation
We rebuilt their entire e-commerce ecosystem using microservices and modern cloud architecture over 16 weeks.
Our Approach:
- Headless commerce platform with React/Next.js frontend
- Real-time inventory management across 12 channels
- AI-powered personalization engine
- Mobile-first PWA with offline capabilities
- Automated fulfillment and shipping integration
Results & Impact
Transformational Outcomes
Revenue Growth:
- 📈 340% increase in online conversions
- 💸 $18M additional revenue in first year
- 📱 Mobile conversion rate improved from 2.1% to 8.3%
- 🛒 Cart abandonment reduced by 52%
Operational Excellence:
- Zero downtime during peak shopping events
- Order processing time reduced to 15 minutes
- Customer satisfaction score increased to 4.8/5
- Staff productivity improved by 80%
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