Privacy Policy

1. Introduction

At GlilTech ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://gliltech.com, use our services, or engage with us in any way.

By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide Directly

We may collect the following information when you interact with us:

• Contact Information: Name, email address, phone number, company name, and job title
• Project Information: Details about your software development needs, requirements, and preferences
• Communication Records: Messages, emails, and other communications you send to us
• Payment Information: Billing address and payment details (processed through secure third-party payment processors)

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information:

• Usage Data: Pages visited, time spent on site, click patterns, and navigation paths
• Device Information: IP address, browser type, operating system, and device identifiers
• Analytics Data: Website performance metrics and user interaction patterns
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Delivery

• Providing custom software development services
• Communicating about your projects and requirements
• Delivering technical support and maintenance
• Processing payments and managing billing

3.2 Business Operations

• Responding to inquiries and providing customer support
• Improving our services and website functionality
• Conducting market research and analytics
• Managing our business relationships

3.3 Marketing and Communication

• Sending newsletters and updates about our services (with consent)
• Sharing relevant industry insights and technical content
• Promoting our services and special offers
• Building and maintaining business relationships

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Payment processing
• Email marketing and communication
• Analytics and performance monitoring
• Cloud storage and data backup

4.2 Legal Requirements

We may disclose information if required by law or in response to:

• Valid legal requests from government authorities
• Court orders or legal proceedings
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activities

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

5. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption: Data transmission is protected using SSL/TLS encryption
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Updates: Security systems and software are regularly updated
• Secure Storage: Personal information is stored on secure servers with appropriate safeguards
• Employee Training: Staff are trained on data protection and privacy practices

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain our business relationship
• Comply with legal obligations and regulatory requirements
• Resolve disputes and enforce our agreements
• Maintain business records for operational purposes

When information is no longer needed, we securely delete or anonymize it.

7. Your Rights and Choices

7.1 Access and Correction

You have the right to:

• Access your personal information we hold
• Request corrections to inaccurate information
• Update your contact preferences
• Request deletion of your personal information (subject to legal requirements)

7.2 Marketing Communications

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in our emails
• Contacting us directly at contact@gliltech.com
• Updating your preferences through our website

7.3 Cookies and Tracking

You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

8. International Data Transfers

As an Israel-based company, your information is primarily processed in Israel. If we transfer information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

9. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will take steps to delete the information promptly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Compliance

This Privacy Policy is designed to comply with applicable privacy laws and regulations, including but not limited to Israeli privacy laws, GDPR (for EU visitors), and CCPA (for California residents). We are committed to maintaining the highest standards of data protection and privacy.